Category Archives: Troubleshooting
Updating your Windows Media Player security
Often times, issues you are having with downloading audio from Listen Up! Vermont can be resolved by running the security upgrade on Windows Media Player. However, I had the experience of trying to do exactly that last week, and the … Continue reading
Posted in DRM, Listen Up, OverDrive, Troubleshooting
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Troubleshooting: Logging In
An oldie-but-goodie question: We have encountered one situation… For families w/ more than one account, or even for library use, the website remembers your patron code, and it seems you can only log into a computer using one number. We’ve … Continue reading
Posted in OverDrive, Troubleshooting
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Winnie Belle Learned Grant titles
Thanks once again to the generosity of the Winnie Belle Learned Fund and the Vermont Public Library Foundation, we were able to add over 65 new titles for children and teens to the Listen Up! Vermont collection, including 19 mp3 … Continue reading
Posted in Collection, Grants, mp3
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Changes to Listen Up homepage
Since OverDrive made the change to make all of the titles in our collection iPod compatible when transferred to an iPod using a PC, we’ve gotten many more tech support questions from Mac users. Remember: both WMA and mp3 formatted … Continue reading
Posted in iPod, Listen Up, Training
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Board of Directors Meeting – Feb 9, 2010
via Skype In attendance: Stephanie Chase, Judah Hamer & Lucinda Walker Called to order at 10:15 a.m. 1. Budget update Judah gave an overview of the current budget. To date, 63 libraries (equaling $38,0000 in fees) have yet to pay … Continue reading
Posted in Board of Directors, Consortium, Members, Troubleshooting
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Additional mp3 titles for Recorded Books
From the Recorded Books folks: “NetLibrary and Recorded Books recently replaced over 165 eAudiobook titles with iPod-compatible versions. With this exciting update, the file format of the titles was changed from the WMA (DRM-protected) format to the MP3 (DRM-free) file … Continue reading
Posted in mp3, Recorded Books
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Audio Book Comparison Table
My prayers were answered by Kim Peine of the Dorothy Alling Memorial Library in Williston: a chart comparing the OverDrive and Recorded Books audio programs! This will be handy for your staff and patrons; why not link to it from … Continue reading
Posted in devices, Listen Up, Patrons, Recorded Books, Troubleshooting
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FAQ on audio programs
I have created two new FAQ pages to help librarians with our two downloadable audio book services: Listen Up! Vermont FAQRecorded Books One Click FAQ There are differences between the programs — the two most important being: all titles on … Continue reading
Posted in FAQ, Listen Up, Recorded Books
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OverDrive Training Handouts
Thanks to our friends next door in New Hampshire, who sent along two links to training documents Bobbi Slossar from the New Hampshire State Library created. Take a look: mp3 Audiobooks for Mac Users (Scribd)mp3 Audiobooks for Mac Users (PDF) … Continue reading
Posted in iPod, Training
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How time flies. MP3s are here!
Sit idly by and technology zooms past you. Just this morning, the selection committee posted the fantastic news that iPod compatibility was just around the corner for the users of our Listen Up! Vermont site. Well, you step away for … Continue reading
